Office Policies & Mission
We are open to serve you, answer questions or schedule an appointment during the following hours:
Monday: 12:30 p.m. – 5:00 p.m.
Tuesday, Wednesday: 8:00 a.m. – noon, 1:10 p.m. – 5:00 p.m.
Thursday: 8:00 a.m. – noon, 1:30 p.m. – 5:00 p.m.
Friday*: 8:30 a.m. – noon
*Emergency appointments only
Our Mission
Our orthodontic practice is exceptional. We consistently strive to deliver orthodontic care in a manner that far exceeds our patients’ expectations, and combine the newest technology with outstanding service. Our patients are committed to our practice, and they enthusiastically recommend us to everyone they know. We educate our patients, parents and referring doctors about the benefits of orthodontic treatment. Our staff is excited, positive and well trained. We enjoy what we do and it shows. We work together as a team and respect each other as if we were family.
Appointments
With regard to scheduling and appointments, we value your time and pride ourselves on the efficiency of our office. We are always available to answer questions after hours for any emergency treatment by calling 830.372.9811.
Insurance
Several factors determine the fee for orthodontics, including the complexity and advancement of your condition. You will be informed of any fees before treatment is started. We understand your health care or dental insurance will not cover the entire cost of your treatment, and we make every effort to help you maximize your coverage and increase your reimbursement. Financial options will be discussed during the initial visit.
More about payment options >>>
Patient Protection and Comfort
Our office is committed to your safety. Throughout the day, we continuously and thoroughly sterilize our equipment for your protection and adhere to or exceed every standard of infection control set by the Center for Disease Control and the Occupational Safety and Health Administration. Your comfort is also a top priority. We strive to make our office a relaxing and pleasant environment. In addition, we communicate with you every step of the way.
